KTSU News
News & Views
A Truckload Start: Roland Machinery’s New Slinger Location Launches with Dedicated KTSU Support
Growth is always exciting, especially when it means more machines moving and more ground getting covered. One of our standout customers, Roland Machinery, has officially launched a brand-new location in Slinger, WI, and they didn’t waste a minute filling their shelves with the best in the business: KTSU America premium rubber tracks.
To ensure they were off to a strong start, our sales expert, Dawson Perry, made a personal visit to check in, share product insights, and provide on-site support to Service/Parts Manager, Quinton Daunt and his team. From detailed product knowledge to smart inventory planning, we’re proud to be more than just a supplier, we’re a partner.
Roland approached this new chapter:
- Reinforced: Built stronger with strategic support that adds long-term value and ensures every move forward is backed by expertise.
- Grounded: Centered on connection, we don’t just deliver parts; we deliver peace of mind through personal service.
- Stacked: Stocked smart and ready to serve, because great customer service starts with great inventory planning.
With racks fully stocked and the team on-site, Roland Machinery – Slinger, WI, is ready to deliver top-tier service to their customers this season and beyond. We’re honored to be their trusted source for reliable, high-performance inventory that keeps them, and the customers they serve, moving forward with confidence.
Is your shop ready? Now’s the time to stock up and stay ahead. Reach out to our sales team to fill your inventory with the most trusted rubber tracks on the market… and don’t forget to ask about truckload options to get the most value for your business.
*A special thanks to parts expert Steven Ingram, for helping KTSU capture these great photos from the day. Your support helps bring stories like this to life!
Learning in Action: A Day with the Columbus Equipment Team
We hit the road!
Recently, KTSU Regional Sales Manager, Charlie Perry teamed up with Columbus Equipment Product Support Manager, Matt McConnell for an on-site visit and it wasn’t just a handshake and a hello. It was a focused refresher, sharing key product knowledge to help their crew stay sharp, confident, and field-ready.
Here’s what we got into:
Product Deep Dive – A deep dive into how our tracks are made, including the quality standards that set our products apart.
Steel & Strength – A behind-the-scenes look at how our steel is forged to outperform the toughest jobsites.
Warranty 101 – A walkthrough of our warranty process to ensure fast, hassle-free support when it’s needed most.
Wear & Tear Tips – How to identify signs of wear and damage early, helping prevent costly downtime.
These in-person visits are part of what makes our customer support stand out. We’re not just here to sell, we’re here to support, educate, and build lasting relationships that help your business succeed.
Dawson Perry Fuels Excitement: Newest Sales Expert, Kicks Off Strong at Brandeis with Shawn Armer!
We’re excited to welcome Dawson Perry, our newest sales expert, who wasted no time by meeting with Shawn Armer, Parts Manager at Brandeis' Ft. Wayne, Indiana location. They discussed ways to streamline supply chains and enhance deliveries, reinforcing our strong partnership. With Dawson’s fresh perspective and Shawn’s expertise, we’re set to continue our successful collaboration.
Tees, Treats, and Triumphs: A Fantastic Day at Brandeis' Customer Appreciation Golf Event!
Our team had an absolute blast sponsoring and attending Brandeis’ Customer Appreciation Golf Event at the stunning Woodland Country Club! Hosted by the wonderful Trevor Thielbar, Jacob Hopper, and Brooke Hensley, the day was filled with fun, laughter, and memorable connections with partners and customers.
We were excited to sponsor the "Longest Putt" competition, and raffle basket that is sure to add some fun on the next course! The energy on the course was contagious, and we’re grateful to Brandeis and their team for including us in this fantastic celebration. Here's to many more great times ahead—we can’t wait for the next event!
Streamlined Shipping and Expert Support: KTSU America Strengthens Partnership with Road Builders
Road Builders has streamlined their supply process by opting for direct container shipping from our overseas facility, resulting in significant cost savings and efficient stock management. In appreciation of this partnership, our expert team, including Charlie Perry and JW Bass, visited their site to provide product training and consultation.
The team offered in-depth insights on product specifications, such as tread patterns, application suitability, and wear identification, ensuring they are well-prepared for the incoming products. Tailored tutorials on our user-friendly online system were also provided, allowing for easy product searches, availability checks, and order placements.
At KTSU America, we are committed to supporting our customers and enhancing their operations. We were honored to visit Road Builders, strengthening our partnership through this collaborative experience. We extend our gratitude to Mike Hink and his team for their hospitality and to our experts for their continued dedication to building lasting relationships.
Honesty, Respect and Integrity
These are the fundamental elements of my promise to you. Thank you for allowing us to be a part of your supply chain. You are important and the only reason we exist.
At KTSU America, “Our work is not done until YOUR customer is satisfied.”